Arrange an appointment
Select an appointment time
Please provide three different dates and times that would suit. We’ll then contact you via email or phone to confirm your appointment with one of our advisors.
Appointments are available between 8 am and 8 pm.
Home Visit guidelines during COVID-19
We strictly follow the government guidelines to offer the safest service to our customers and to look after our colleagues.
Our restrictions to home visits are as follow:
- We cannot visit the customers who have been asked to shield for example someone extremely clinically vulnerable to COVID-19.
- We cannot visit the household which is isolating because one or more family members have COVID-19 symptoms described by NHS website guidelines.
- We cannot visit the customers who are in quarantine.
Our safety measurements prior to home visit include:
- disinfecting hands immediately before entering the property
- cleaning regularly any object which we bring to customer’s house and shortly after the visit
- communicating with customers prior to any visit to discuss how the work will be carried out
- maintaining social distance during the visit
- wearing new mask and pair of gloves during the each home visit